quiet guitar, a little flute, an oboe line weaving in and out.
i know – without a doubt – that they are trying to keep me calm while on hold. having just gotten off the phone with a billing department, it is not a far reach for me to imagine one falling fast asleep during this interminable period of time. the age of technology and customer service have taken a turn to the worse if they are programming music specifically to slow down our rapidly-beating hearts and blood pressure when we call.
from a personal standpoint, were i to be accessing this music – this particular track – through a mindful practice app or a guided imagery site, it would be pretty helpful. but the use of background music on loop – a composer’s nightmare – to soothe my billingbrain is trying.
and then there was this moment i had on hold one day when i called an insurance company. paperwork strewn in front of me, pencil and notebook at the ready, a list of questions in my head, i was ready to take them on. i was instantly put on hold the moment i selected “speak to a representative”.
the music started.
piano, strings, a cello line weaving in and out…
it did take my mind off the insurance debacle.
instead, i just kept wondering if they were paying royalties.
read DAVID’s thoughts this SATURDAY MORNING
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