a good self-actualizing refrigerator and freezer will keep things cold and frozen, respectively, and have no further issues. the job is simple.
now, there are fancy fridges and run-of-the-mill fridges…side-by-sides, french-door-bottom-freezer models, freezer-on-top standards, retro fridges, beverage center fridges, deep built-in fridges…but the one thing they have in common is keeping things cold, keeping things frozen. so, leaking water onto the floor is not in the list-of-things-to-do for a fridge/freezer combo that has any self-respect.
which brings me to the last two years of our kitchenaid.
back in 2013 i spent a literal fortune on a stainless steel french-door-bottom freezer refrigerator because suddenly, after merely 24 years, my fridge had failed. there is limited space in our old kitchen where the fridge goes so i had to choose carefully, measuring tape and measurements in hand.
they installed the new shiny fridge and, i have to tell you, i felt fancy. gleaming stainless steel, sunlight reflecting off its french doors, bottom freezer the coolest-invention-ever, i was pretty darn excited, despite the monthly payment to the temporary credit card issued by the local appliance store. classy fridge and all, i moved on in life.
seven years later, this fridge, that i have babied with stainless steel cleaner and soft cloths, began to weep onto the wood floor.
there was no reason for it to weep. on the contrary, i should have been weeping as i watched rust spots accumulate on its no-longer-gleaming doors. stainless steel that is not stainless. when i asked kitchenaid about the rust spots and streaks, they said, “we’re sorry you’re experiencing rust on your stainless steel fridge. we recommend using stainless steel cleaner.” well, hello. that’s the only thing i have used, frequently enough to have to purchase and re-purchase. somehow i am not feeling their remorse or sympathy.
but, back to the water-on-the-floor. the opening credits of the pandemic on the screen of life, we were not anxious to bring in a service rep, so i googled. there was a gigantic sheet of ice under the drawer of the freezer – and this was leaking onto the floor. apparently, this is a common problem. (which begs the question why this is not addressed.) i defrosted the freezer and fridge, cookie sheet catching the icebergs as i rubber-spatula-ed them off of the freezer floor. cleaned everything, dried it all off, stainless-steel cleaned the doors and body for good measure and turned it back on.
and now? i am doing this every four to six weeks. but i have it down to a science. i use this tiny fan that my sweet poppo made, a rube-goldberg special the rpms i could not guess but the pitch of the whir tells me it’s mighty fast. i only thaw the freezer floor – so i only need one larger cooler for the freezer food and i don’t open the fridge. i wipe it all down (there’s no chance for it to get icky these days) and turn it all back on.
yesterday morning…merely nine days since the last great-thaw…we woke to puddles under the fridge, clearly having a meltdown (no pun intended). we are increasing the defrost-the-freezer-frequency and looking up appliance repairmen.
my conversation with kitchenaid was…interesting and very, very long. they promised to send me a part on the 22nd. a couple days ago i checked on this. they told me the information i provided does not match their records. so i am at ground zero again. no irony there. zero. the degrees the freezer is set at.
i just don’t know. it goes without saying they just don’t make things the way they used to.
kitchenaid is leaving my heart cold.